Reservation

What can BistroUX do for me?

BistroUX will allow you to bring more customers, while reducing your operational cost. The Restaurant industry is embracing online solutions, shouldn't you too?

Is BistroUX only for restaurants?

No, BistroUX can be used by restaurants as well as retail stores that want to offer their customers online shopping experience.

How do I use BistroUX?

BistroUX is a web-based online software platform that integrates well with your website and offers customers a seamless ordering experience.

Can customers order from their phone?

Yes, absolutely. BistroUX can be used on desktop, laptop, tablets and mobile phones.

Do you offer delivery service?

No, BistroUX is strictly an online Carry-Out enabler. Customers come to your website and choose to order Carry Out from there.

What is wrong with Phone Orders? Why do I need to offer Online Orders?

Firstly, when customers call your restaurant for Carry Out orders, they tie up the phone line for quite a few minutes. Secondly, phone conversations often tend to not produce accurate results if there are communication gaps between customers and your staff. More and more customers (especially Millennials) prefer online ordering than talking to somebody on the phone. So, online ordering is really the way of the future.

Do customers go to BistroUX website to order for my restaurant?

NO, Customers go to YOUR website to order Carry Out for your restaurant.

I don't have a website, can I still use BistroUX?

If you don't have a website, we will build one for you. In the current day and age, every restaurant must have a website. If you don't have one, don't worry. We will build a trendy, modern website that you will be proud of.

Is the tablet free?

Yes, the tablet is free with a 1-yr subscription to one of our paid services.

How do I get notified of new Orders?

Your tablet will buzz or make a loud sound when you get a new Order. We can also send you a text message or Fax, if you prefer that.

When does the customer pay for online orders?

The customer pays when they place the order, so you don't have to worry if the customer will actually show up and pay for the order at all.

How do I sign up?

Just call us at (614) 356-8000 and we will go over all the exciting packages we have.

How long does it take to get set up?

We can set you up in 24-48 hours.

How do I order/How does it work?

Go to the website of the restaurant that you want to order from and select Carry Out ordering. You will need to choose your items and checkout like you would in a normal shopping cart.

Can I order on my phone?

Yes, absolutely. You can order through your phone, tablet or any desktop or laptop computer.

Is there a fee when I order online?

No, there is no fee for you to order online.

Can I buy gift cards?

Yes, absolutely. If the participating restaurant offers Gift Cards, you can definitely buy through their website.

Do I pay before or after I order?

You always pay at the final step of your order. It works just like any other shopping cart.

Do you deliver?

No, we don’t offer delivery services, and we don't intend to. Our software is in direct competition with delivery services, we provide exceptional value to both customers and restaurants, that delivery services won't be able to provide.

Does BistroUX keep my information safe?

Yes, absolutely. BistroUX hosts your information in secure data centers, so your information is secure.

Do I need an account?

No, you don't need to create an account. Just choose your favorite items, checkout and order.

How do I redeem a coupon/gift card?

You can redeem coupons during the ordering process. Gift cards may be redeemed at the restaurant.

Can I save my payment info?

No, we take customer payment information very seriously, so we don’t store that information in our software or server.